Effective Date: August 7, 2026
Last Updated: August 7, 2026

Sauce Culture (“Sauce Culture,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information entrusted to us.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, place an order, make a catering or event inquiry, book our food truck, rent our food truck, communicate with us, participate in a promotion, or otherwise interact with Sauce Culture.

By using our website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.

1. PERSONAL INFORMATION WE MAY COLLECT

The information we collect depends on how you interact with Sauce Culture.

We may collect:

Contact Information

• Full name

• Email address

• Telephone number

• Company or organization name

• Billing or event address

Order and Transaction Information

• Items ordered

• Order date and time

• Pickup, delivery, or event information

• Transaction amount

• Payment status

• Receipt and transaction information

• Refund information

• Special order instructions

Payment information may be collected and processed by the payment processor or payment platform used to complete your transaction. We may receive transaction information necessary to confirm, process, document, or refund your purchase.

Catering, Event, and Food Truck Booking Information

• Event type

• Event date and time

• Event location

• Estimated number of guests

• Menu selections

• Dietary preferences

• Allergy information you choose to provide

• Service requirements

• Rental requirements

• Company or event information

• Special requests

• Communications relating to your booking

Website and Technical Information

When you use our website, certain information may be collected automatically depending on the technology and services enabled on our website, including:

• IP address

• Browser type

• Device type

• Operating system

• Pages viewed

• Referring website

• Approximate location based on IP address

• Date and time of website visits

• Website interactions

• Cookie and similar technology information

Communications

If you contact Sauce Culture through our website, email, telephone, social media, booking forms, or another communication method, we may retain information contained in those communications.
 

2. HOW WE COLLECT PERSONAL INFORMATION

We may collect personal information when you:

• Place an order

• Purchase food from us

• Request or receive a receipt

• Submit a website contact form

• Request a catering quote

• Request food truck services

• Request to rent our food truck

• Book us for a corporate event, wedding, private event, festival, or other occasion

• Contact us by email, telephone, text, or social media

• Subscribe to marketing communications

• Participate in a promotion, contest, or giveaway

• Provide feedback or a review

• Interact with our website

• Otherwise voluntarily provide information to us
   

We may also receive limited information through service providers involved in operating our business, such as payment processors, website providers, online ordering platforms, delivery platforms, booking platforms, analytics providers, and social media platforms.

3. HOW WE USE PERSONAL INFORMATION

Sauce Culture may use personal information to:

• Process and fulfill orders

• Process payments and refunds

• Provide receipts and transaction confirmations

• Respond to inquiries

• Prepare quotes

• Manage catering bookings

• Coordinate weddings, corporate events, private events, and other bookings

• Coordinate food truck rentals

• Communicate regarding an order, reservation, rental, or event

• Accommodate dietary requests or allergy information communicated to us

• Provide customer service

• Maintain business and transaction records

• Improve our menu, services, website, and customer experience

• Understand how visitors use our website

• Detect and prevent fraud, misuse, security incidents, or unlawful activity

• Protect the rights, property, and safety of Sauce Culture, our customers, and others

• Comply with legal, tax, accounting, regulatory, insurance, and contractual obligations

• Send promotional communications where permitted and where appropriate consent has been obtained

• Carry out other reasonable purposes identified when information is collected
   

We will not use personal information for purposes that are materially different from those identified at the time of collection unless we obtain additional consent where required or the use is otherwise permitted by law.
 

4. CONSENT

Where required, Sauce Culture obtains consent before collecting, using, or disclosing personal information.

Consent may be provided in different ways depending on the circumstances, including through:

• Completing and submitting a form

• Placing an order

• Making a booking

• Providing information directly to us

• Checking a consent box

• Subscribing to communications

• Providing written or verbal consent

• Continuing with a transaction after being informed of the relevant purpose

You may withdraw your consent to certain uses of your personal information, subject to legal, contractual, operational, or other permitted restrictions.

Withdrawing consent may affect our ability to provide certain products or services. For example, we require certain contact and event information in order to fulfill a catering booking.

5. MARKETING COMMUNICATIONS

If you consent to receive promotional emails, text messages, offers, updates, or other commercial communications from Sauce Culture, we may use your contact information for those purposes.

You can withdraw your consent to marketing communications at any time by:

• Using the unsubscribe option included in an applicable email

• Following the opt-out instructions provided in a message

• Contacting us at sauceculturebc@gmail.com

We may still send non-promotional communications that are necessary to complete or administer a transaction, such as order confirmations, receipts, booking information, event communications, or responses to your inquiries.

6. COOKIES AND WEBSITE TECHNOLOGIES

Our website may use cookies and similar technologies.

Cookies are small pieces of information stored on a device that can help websites function, remember preferences, measure website activity, and improve the visitor experience.

Depending on the services enabled on our website, cookies or similar technologies may be used for:

• Essential website functionality

• Security

• Remembering preferences

• Website performance

• Traffic measurement

• Analytics

• Understanding how visitors interact with our website

• Marketing or advertising, if such services are enabled

You may be able to control or disable certain cookies through your browser settings or website cookie controls.

Disabling certain cookies may affect website functionality.

7. ANALYTICS

We may use website analytics services to better understand how people find and interact with the Sauce Culture website.

Analytics information may include information such as pages viewed, approximate location, device type, referral source, website interactions, and visit duration.

We use this information to understand website performance, improve the customer experience, and evaluate our marketing efforts.

8. HOW WE SHARE PERSONAL INFORMATION

Sauce Culture does not sell or rent your personal information.

We may disclose personal information when reasonably necessary to operate our business or provide our services.

This may include disclosure to trusted third-party service providers such as:

• Payment processors

• Website hosting providers

• Website platform providers

• Online ordering platforms

• Delivery platforms

• Email and communications providers

• Booking and scheduling platforms

• Accounting or bookkeeping providers

• Cloud storage providers

• Analytics providers

• Marketing service providers

• Insurance providers

• Professional advisors

• Contractors assisting with our operations

These providers may only receive information reasonably necessary for the services they perform on our behalf or in connection with your transaction.

We may also disclose information where reasonably necessary:

• To comply with applicable laws

• To respond to a lawful court order, subpoena, warrant, or government request

• To investigate suspected fraud or unlawful activity

• To protect Sauce Culture, our customers, or others

• To establish, exercise, or defend legal claims

• In connection with a business transaction such as a sale, restructuring, merger, or transfer of business assets, subject to applicable privacy requirements

9. THIRD-PARTY SERVICES

Our website or business may interact with third-party platforms and services, including payment providers, delivery services, social media platforms, online ordering services, map services, or other external websites.

When you leave our website or provide information directly to a third party, that third party's own privacy policy and terms may apply.

Sauce Culture is not responsible for the privacy practices of independent third-party websites or services.

We encourage you to review the privacy policies of the services you use.

10. SOCIAL MEDIA

Sauce Culture may maintain profiles on platforms such as Instagram, Facebook, TikTok, Google, and other social networks or online platforms.

Information you provide directly through these platforms may also be collected and processed by the applicable platform according to its own privacy policies.

If you communicate with us through social media, we may use the information you provide to respond to your question, inquiry, order, booking, or other request.

11. PAYMENT INFORMATION

Payments may be processed through third-party payment processors or financial institutions.

When payment information is provided through a payment provider, that provider may collect and process information such as:

• Cardholder name

• Card information

• Billing information

• Transaction details

• Fraud prevention information

Sauce Culture may receive limited payment and transaction information necessary to confirm and administer your purchase, booking, refund, or other transaction.

The handling of payment information by an independent payment provider is also subject to that provider's privacy and security practices.

12. ALLERGIES AND DIETARY INFORMATION

Customers may voluntarily provide information regarding allergies, dietary restrictions, food sensitivities, or dietary preferences when placing an order or arranging catering.

We use this information for purposes related to the applicable order or event.

Customers should always directly notify Sauce Culture of allergies or serious dietary requirements rather than relying solely on information previously provided through a website form, past order, or previous event.

13. HOW LONG WE KEEP INFORMATION

Sauce Culture retains personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected and to satisfy legitimate business, accounting, tax, insurance, contractual, dispute-resolution, and legal requirements.

Different types of information may be retained for different periods.

When personal information is no longer reasonably required, we may securely delete, destroy, or anonymize it, subject to applicable legal and operational requirements.

14. HOW WE PROTECT PERSONAL INFORMATION

Sauce Culture uses reasonable administrative, organizational, physical, and technological safeguards appropriate to the nature and sensitivity of the personal information in our possession or control.

These measures may include:

• Limiting access to personal information

• Password protections

• Secure third-party platforms

• Access controls

• Appropriate storage practices

• Secure disposal practices

• Maintaining appropriate business procedures

No website, electronic transmission, or information storage system can be guaranteed to be completely secure. We therefore cannot guarantee absolute security.

15. INTERNATIONAL AND OUT-OF-PROVINCE SERVICE PROVIDERS

Some of the technology providers or service providers used by Sauce Culture may process, store, or access information outside British Columbia or outside Canada.

When information is processed in another jurisdiction, it may be subject to the laws of that jurisdiction and may be accessible to courts, law enforcement agencies, or governmental authorities in accordance with applicable laws.

We take reasonable steps when selecting service providers to ensure that personal information receives appropriate protection.

16. ACCESSING OR CORRECTING YOUR PERSONAL INFORMATION

Subject to applicable law, you may request access to personal information Sauce Culture holds about you.

You may also request that inaccurate or incomplete personal information be corrected.

To submit an access or correction request, contact:

Privacy Officer
Sauce Culture
Email: sauceculturebc@gmail.com
Phone: 647-606-7240
British Columbia, Canada

We may need to verify your identity before processing a request.

Certain information may not be available for access or correction where an exception under applicable law applies.

17. WITHDRAWING CONSENT

Where our collection, use, or disclosure of personal information is based on consent, you may request to withdraw that consent, subject to reasonable notice and any legal or contractual restrictions.

To withdraw consent, contact us at:

sauceculturebc@gmail.com

We will explain any consequences that may result from withdrawing consent where appropriate.

18. PRIVACY QUESTIONS OR COMPLAINTS

If you have questions, concerns, or complaints regarding how Sauce Culture handles personal information, please contact our Privacy Officer.

Privacy Officer
Sauce Culture
Email: sauceculturebc@gmail.com
Phone: 647-606-7240
British Columbia, Canada

We will review privacy concerns and make reasonable efforts to respond and resolve them.

If you are not satisfied with our response, you may have the right to contact the appropriate provincial or federal privacy regulator.

19. CHILDREN'S PRIVACY

Our website and services are intended primarily for customers seeking food, catering, food truck, event, and related services.

We do not knowingly seek to collect personal information from children where consent from a parent or guardian would be required.

If you believe a child has provided personal information to us without appropriate authorization, please contact us so that we can review the situation.

20. CHANGES TO THIS PRIVACY POLICY

Sauce Culture may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology, service providers, or legal requirements.

When we make changes, the revised version will be posted on our website and the “Last Updated” date at the beginning of this policy will be updated.

We encourage you to review this Privacy Policy periodically.

21. CONTACT US

Questions about this Privacy Policy or Sauce Culture's handling of personal information can be directed to:

Sauce Culture
Attn: Privacy Officer
British Columbia, Canada

Email: sauceculturebc@gmail.com
Phone: 647-606-7240

© 2026 Sauce Culture. All rights reserved.